Customer Coordinator
Be the first voice families hear. Handle enquiries on phone and WhatsApp, understand what each home needs and match them with the right helper.
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What you'll do
- Answer family enquiries on calls and WhatsApp within 2 working hours
- Understand each family's needs and shortlist suitable helpers
- Arrange interviews and trial days, and follow up after placement
- Keep every enquiry updated in our lead sheet
What we're looking for
- Fluent Hindi; Punjabi and English are a plus
- 1+ year in customer service, sales or a front-desk role
- Patient, organised and comfortable on the phone all day
What you get
- Monthly incentive on successful placements
- Paid training
- Weekly off and paid leave
Posted 10 Nov 2026 · Apply by 31 Jan 2027